FAQs

About Aum Craft
Aum Craft, is an online shopping site for high quality water pipes, glass pipes ,bubblers, water bongs, and smoking accesories. We provide you with unique handcrafted art products for your tobacco smoking needs and pleasure.



Where are you located?

We are located at Airline Ave,Artesia,California,USA.


Where do you Ship?
We ship from our USA distribution center. All USA orders will be send via ground shipping.   Shipping options are available on the checkout page, and rates are calculated based on your location before you checkout.



What about my Privacy?

Your privacy is our highest priority and we guarantee it!
This means that only we can access these data. We guarantee these will never be shared with anyone.



How long does shipping take?

Shipping time depends on the shipping option that you choose on checkout. Ground shipping usually takes around 2-5 days depending on your location. We ship out daily.



Who can create an account and place an order on you website?

Anyone who is of 18 years old and above will be allowed to create an account and place an order online.



What are the payment and shipping options?

You can pay online via Credit card trough a secure SSL connection.  Payments are made in Dollars. The Dollar Prices which are displayed on our website are the current market prices. Exchange rates vary daily . Please note that your issuing bank may charge higher exchange rates then calculated on our website.



Can you deliver anywhere in the world?

Yes We offer worldwide shipping. All products are shipped out from the USA.And hope to be able to ship worldwide at competitive prices soon.



Do you have a tracking or reference number?

Yes. After you complete your payment you will be notified when your product is shipped, and you will receive a  tracking number to track your order.



Contact Us

Contact us Online via the Email form or Email us at info AT aumcraft2@gmail.xom. Your email will be replied within 24 hours.